Terms & Conditions | spade96
Effective Date: September 10, 2026Acceptance of terms
By accessing the spade96 platform and using our services, you agree to be bound by these Terms & Conditions. This constitutes a legal agreement between you, the user, and the platform operators. If you do not agree with any part of these terms, you must immediately cease all use of the site.
We reserve the right to modify these terms at any time. Your continued use of the platform after changes have been published indicates your acceptance of the updated terms. We encourage users to review this page regularly to stay informed of any modifications.
Eligibility requirements
To create an account and participate in activities on this platform, you must meet the following criteria:
- You must be at least 21 years of age.
- You must possess the legal capacity to enter into a binding contract.
- You must be accessing the site from a jurisdiction where such activities are permitted.
Access to the site may be restricted in certain regions. It is your sole responsibility to ensure that your use of the platform complies with the local laws applicable to your location.
Account registration and security
When registering an account, you agree to provide accurate, current, and complete information. Providing false details or impersonating another person is a breach of these terms and will result in immediate account closure.
One Account Policy
Only one account is permitted per person, household, IP address, or device. Detection of duplicate accounts will lead to the suspension of all related accounts.
Identity Verification
We may require KYC (Know Your Customer) documentation before processing withdrawals to ensure security and prevent fraud.
You are solely responsible for maintaining the confidentiality of your login credentials. Any activity occurring under your account is your responsibility. If you suspect your account has been compromised, contact our support team through the channels on this site immediately.
Deposits and withdrawals
The platform supports various payment categories for managing your funds. All transactions are processed in MYR (RM).
| Policy Aspect | General Guideline |
|---|---|
| Payment Ownership | Funds must be deposited from and withdrawn to an account held in the registered user's name. Third-party payments are prohibited. |
| Transaction Limits | Deposit and withdrawal limits are displayed within your account dashboard and may vary by payment method. |
| Processing Times | Processing speeds depend on our partner payment providers and the specific method used. |
| Payout Verification | A successful identity verification process is required before the first withdrawal can be approved. |
We reserve the right to delay payouts if we suspect fraudulent activity or if verification documents are missing or invalid.
Bonuses and promotions
Promotional offers are designed to enhance the user experience. Each promotion is governed by its own specific set of terms, which are available on the promotions page.
Understanding Wagering Requirements
Most bonuses come with "wagering" or "playthrough" requirements. This means the bonus funds must be bet a certain number of times before they can be converted into withdrawable cash. Bonus funds are tracked separately from your real-money balance.
While a bonus is active, maximum bet limits per round may apply. Exceeding these limits may result in the forfeiture of the bonus and any associated winnings. Bonus abuse—including the use of multiple accounts to claim a welcome offer—is strictly prohibited and will result in the removal of funds.
Game rules and fair play
The integrity of our games is paramount. All outcomes on the platform are determined by Random Number Generators (RNG) managed by the respective game providers. This ensures that every round is independent and fair.
Any disputes regarding a specific game round will be investigated using provider-side logs. The decision of the game provider regarding the outcome of a round is final.
Prohibited activities
To maintain a secure environment, the following activities are strictly forbidden:
Fraud & Collusion
Using bots, automated software, or colluding with other players to manipulate game outcomes.
Arbitrage Betting
Engaging in hedge betting or arbitrage strategies to guarantee a profit across different markets.
Chargeback Abuse
Initiating fraudulent chargebacks through payment providers after utilizing platform services.
Money Laundering
Using the platform to move funds without intent to play, in violation of anti-money laundering standards.
Detection of any prohibited activity may lead to immediate account suspension, forfeiture of all balances, and reporting to relevant authorities where applicable.
Responsible gambling
We are committed to providing a safe environment. Gambling should be a form of entertainment, not a way to make money. We provide several tools to help you manage your activity:
- Deposit Limits: Set daily, weekly, or monthly caps on your funding.
- Session Reminders: Notifications to keep track of your time spent online.
- Self-Exclusion: Request a complete block of your account for a specific period.
Please note that once a self-exclusion period is set, it cannot be cancelled or shortened. For more information and support, please visit our Responsible Gaming page.
Intellectual property
All content on this website—including logos, text, graphics, software, and design—is the property of spade96 or its partners and is protected by intellectual property laws. You may not reproduce, distribute, or modify any part of the site without explicit written permission.
Users are granted a limited, non-exclusive license to access the site for personal, non-commercial use only.
Availability and liability
Our services are provided on an "as is" and "as available" basis. While we strive for constant uptime, the platform may be temporarily unavailable due to scheduled maintenance or unforeseen technical issues.
We are not liable for any losses resulting from connectivity issues on the user's end. In the event of an obvious error (such as an incorrectly displayed balance or a clear typo in a game payout), we reserve the right to correct the error and adjust the account balance accordingly.
Suspension and termination
We reserve the right to suspend or terminate any account without prior notice if we have reasonable grounds to believe the user has breached these terms. Common reasons include:
- Providing fraudulent identity information.
- Engaging in prohibited betting patterns or software use.
- Creating multiple accounts to exploit bonuses.
During an active investigation, account funds may be frozen. Upon termination, legitimate remaining balances (excluding bonus funds) will be handled according to our internal security protocols.
Data protection
Your privacy is important. We collect and process personal data solely for account management, identity verification, and transaction security. We employ industry-standard encryption to protect your sensitive information from unauthorized access.
For detailed information on how we use cookies and tracking technologies to improve your experience, please refer to our Cookie Policy.
Complaints and disputes
If you encounter an issue, we ask that you first use our internal support channels to find a resolution. To submit a formal complaint, please provide:
- Your registered username and account ID.
- Transaction IDs or game round IDs.
- A detailed description of the dispute.
Our team will review the evidence and provide a response. If a dispute remains unresolved after internal review, it will be handled in accordance with our internal company policies.
Changes to these terms
The platform is constantly evolving, and these terms may be updated to reflect changes in services or operational requirements. Any updates will be posted on this page with a new effective date. It is the user's responsibility to check this page to ensure they are complying with the current rules.
Contact information
For any questions, clarifications, or concerns regarding these Terms & Conditions, please reach out to our dedicated support team. You can find all available communication methods on our Support page.